General Discussion

General DiscussionBilling/Support question.

Billing/Support question. in General Discussion
Bobby with that tool

    Hey, I contacted support over the weekend and today about a billing issue I'm facing, and I was just wondering, what is the average response time of the dotabuff support team when it comes to billing issues?

    SalaciousCrome

      What's the billing issue?

      Metallicize

        dolla bills?

        Bobby with that tool

          Its not so much of an issue as a mistake on my part. I accidentally selected a 12 month sub instead of a 1 month payment.
          I was hoping to get it refunded as I need the money for bills.

          Lawliepop

            Hey we are at TI this week so responses may be slower. I went ahead and canceled/refunded your 12 month sub. I gifted a month for the mistake as well. Let me know if there is anything else i can do.

            Metallicize

              can you gift me a month too, pls

              Lawliepop

                I'll be posting codes on twitter all day. Typically between games too ;p

                Bobby with that tool

                  Hey, thank you so much!

                  fggt

                    10/10 album