From the FAQ: "If you are still not getting all of your matches it may be because you have played over 500 matches with the privacy setting enabled. Valve only allows us access to your last 500 matches."
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HEELO ALL
The fact that the game I played DotA 2 1117 matches
of them 561 wins and 556 defeats
here's a screenshot
1) http://cloud-3.steampowered.com/ugc/792941439945556931/1CA886D12DEE633122B678DB7403E46D201C44A4/
2) http://cloud-4.steampowered.com/ugc/792941439945550649/B84A0791E9E5586369D65E57FAC2F6A19A6111B4/
all that is said on the site I did FAQ
here is a picture of the game are recorded on dotabaff.com
http://s020.radikal.ru/i705/1404/ac/09bcbff7f36c.jpg
I wrote in support but I did not answer
though there may be someone can help me